About Us
Our Office Team: Dedicated to Exceptional Care
Meet Our Registered Manager:
Susan Holton
Susan is a highly experienced and compassionate Registered Manager, dedicated to providing the highest quality care to every individual we serve. She embodies the 6 Cs of Health and Social Care: Care, Compassion, Competence, Communication, Courage, and Commitment. Susan draws inspiration from Jane Cummings’ 2012 Compassion in Practice approach, which underscores the paramount role of compassion in healthcare. She firmly believes that compassion is the cornerstone of exceptional home care and is dedicated to infusing it into every interaction with clients and their families.
Susan’s leadership is not merely a service provider; it is a symbol of excellence. Registered with the Care Quality Commission and situated in Kent, Susan’s unwavering commitment to the well-being of clients and their families is the driving force behind everything we do.
Our Team's Commitment:
Building strong relationships:
We take the time to get to know our clients and their families, understanding their individual needs and preferences
Providing personalised care:
We develop customised care plans that meet the unique needs of each client.
Ensuring safety and well-being:
We adhere to the highest standards of safety and compliance, ensuring that our clients are always safe and well-cared for.
Open communication:
We maintain open and honest communication with our clients, families, and staff, keeping everyone informed and involved in the care process.
Continuous improvement:
We are constantly seeking ways to enhance our services and ensure that we are providing the best possible care.