About Us
Our Values: What We Believe—The 6 Cs
Care:
Our organisation is committed to providing person-centred care that caters to the unique needs and wishes of each of our clients. We prioritise their individuality.
Compassion:
We build relationships with clients based on trust, respect, and understanding. Compassionate care requires responsiveness and attentiveness; all contribute to the genuinely caring environment we provide.
Competence:
We ensure that our staff has the knowledge, training, and confidence necessary to provide exceptional service, investing in their ongoing professional development for that very purpose.
Communication:
Our teams work well because we communicate effectively and listen attentively. We ensure everyone has a voice in decision-making and builds the relationships that matter.
Courage:
We advocate for our clients and meet challenges with courage. We explore new ways to innovate and improve our services for the best client outcomes we can achieve.
Commitment:
We are deeply committed to giving our clients not just good care but the best care, enabling them to live fulfilling lives. Our staff is our strength.
Our 6 Cs values framework provides these advantages:
Improved Well-being:
When we put care, compassion, and competence first, we ensure the well-being of our clients.
Trusted Relationships:
We trust the personnel who take care of our clients because they communicate openly and truly care.
Personalised and Effective Care:
We provide timely, suitable care, ensuring our services are centred on each individual client.
Safety and Security:
We keep our clients safe by advocating for them and following stringent safety protocols.
Proactive Workplace Culture:
We instil a proactive culture where staff work together, embrace change, and improve services continuously.