Averley Qwara Healthcare: Premier Homecare Services in Sheerness, England – Personalized Care for Your Loved Ones

AVERLEY QWARA HEALTHCARE Privacy Policy: Protecting Your Information, Empowering Your Trust

At AVERLEY QWARA HEALTHCARE LTD, we are dedicated to the security and privacy of your information. We handle your personal information as per the privacy policy, which is in line with the relevant laws, including the UK General Data Protection Regulation. We collect, store, and use your information securely without infringing on your right to privacy.

1. Our Commitment to You:

Transparency:

We are open about the types of information we collect, why we collect it, and how we use it.

Security:

We implement robust security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction.

Compliance:

We adhere to all applicable data protection laws and regulations.

Your Rights:

We respect your rights under data protection law, including your right to access, rectify, erase, restrict, and object to the processing of your personal information.

2. The Information We Collect:

We collect personal information that is necessary for the purposes outlined in this policy. This information may include:

Personal Identifiers, Contacts, and Characteristics:

Your name, contact details (phone number, email address), address or location details.

Enquiry Forms:

Information you provide through inquiry forms on our website, including your name, email address, address or location, phone number, and the nature of your inquiry.

Job Applications:

If you apply for a job with us, we will collect information from your resume, cover letter, and any other documents you provide.

Website Interaction:

When you interact with our website, we may collect certain information automatically through cookies or similar technologies, as outlined in our Cookie Policy.

Referrals:

Personal information may be shared with us by individuals or organisations referring you for job opportunities within our company.

3. Why We Collect Your Information:

We collect and use your personal information for the following legitimate purposes:
Addressing Your Requests:

To respond to your inquiries, provide information, and address your specific requests.

Improving Our Services:

To improve and tailor our services based on your interactions and feedback.

Processing Job Applications:

To evaluate your candidacy for employment opportunities.

Compliance with Legal Obligations:

To comply with applicable laws and regulations.

4. How We Share Your Information:

We may share your information with relevant internal departments involved in addressing your inquiries, processing job applications, or providing services. We will not share your information with any third parties without your explicit consent, unless required by law.

5. How We Store Your Information:

We take appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. These measures include:

Secure Storage:

We store your information on secure servers with appropriate access controls.

Data Encryption:

We use encryption to protect your sensitive information during transmission.

Regular Security Reviews:

We conduct regular security reviews to ensure the effectiveness of our security measures.

6. Retention of Information:

We will retain your personal information for as long as necessary to fulfil the purposes for which it was collected, considering the nature of the data and any legal obligations. We will securely delete or anonymise your data after the relevant retention period.

7. Your Data Protection Rights:

You have the right to:

Access:

Request copies of your personal information.

Rectification:

Request corrections to inaccurate or incomplete personal information.

Erasure:

Request the deletion of your personal information in certain circumstances.

Restriction of Processing:

Request limiting the processing of your personal information in certain circumstances.

Object to Processing:

Object to the processing of your personal information in certain circumstances.

Data Portability:

Request the transfer of your personal information to another organisation or to you in certain circumstances.

You are not required to pay any charge for exercising your rights. Upon your request, we have one month to respond to you. Please contact us using the details provided in the “Contact Us” section if you wish to make a request regarding your data protection rights.

8. How to Complain:

If you have any concerns about our use of your personal information, you can make a complaint to us at:
Contact for Data Protection Queries:
Name:

AVERLEY QWARA HEALTHCARE LTD

Address:

AVERLEY QWARA HEALTHCARE LTD, 10 Halfway Road, Minster On Sea, Sheerness, England, ME12 3AU

Phone Number:

DDI: +44 (0) 1795483997

Mobile:

+44 (0) 7577 970083

General Inquiries:

admin@averleyqwarahealthcare.co.uk

Data Protection Officer:

admin@averleyqwarahealthcare.co.uk

You can also complain to the Information Commissioner’s Office (ICO) if you are unhappy with how we have used your data. Here are the ICO’s contact details:

Contact for the Information Commissioner’s Office:

Address:

Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

Helpline Number:

0303 123 1113

ICO Website:

https://www.ico.org.uk

We are committed to addressing your concerns and ensuring the security and privacy of your personal information.

9. Changes to this Privacy Policy:

We may update this Privacy Policy from time to time. We will post any changes on our website. We encourage you to review this Privacy Policy periodically for any updates.

10. Contact Us:

If you have any questions about this Privacy Policy, please contact us at:
General Inquiries:

admin@averleyqwarahealthcare.co.uk

Data Protection Officer:

admin@averleyqwarahealthcare.co.uk

This Privacy Policy is effective as of 01 September 2024.

Contacting Averley Qwara Healthcare for Support?

No matter the situation you are facing or the questions you have, Averley Qwara Healthcare is available to offer support. Kindly complete the provided form and send it to us.
If you are in need of urgent guidance or support, please reach out to us at 01795483997.