About Us
Why Choose Averley Qwara Healthcare?
The "Mum Test":
We believe in providing the same level of care we would want for our own family members. That means prioritising compassion, empathy, and a genuine desire to make a positive difference in your life.
Same Carer Continuity:
We understand the importance of familiarity and trust. We strive to assign the same dedicated carer to you whenever possible, creating a sense of comfort and continuity in your care.
Value-Based Recruitment:
We go beyond qualifications when selecting our carers. We look for individuals who embody the 6 Cs of Health and Social Care: Care, Compassion, Competence, Communication, Courage, and Commitment. This ensures that every carer is not only skilled but also deeply invested in providing exceptional care.
Collaboration in Care Selection:
We believe you should have a voice in choosing your carer. We encourage you to participate in the selection process, ensuring that you feel comfortable and confident with the individual who will be providing your care.
Person-Centred Care Approach:
We believe in tailoring care plans to your individual needs and preferences. Our approach is centered on you, ensuring that your care plan reflects your unique circumstances and goals.
Open Communication:
We prioritise open and honest communication with our clients, families, and staff. We believe that clear communication is essential for building trust and ensuring that everyone is on the same page.
Participation in Carer Interviews:
We encourage you to participate in the interview process for your carer, allowing you to ask questions and ensure that you feel comfortable and confident with the individual who will be providing your care.
Dedicated Office Team:
Our office team is a vital part of our care delivery system. They work tirelessly behind the scenes to ensure that your care is coordinated, efficient, and meets the highest standards of quality.
Commitment to Continuous Improvement:
We are constantly seeking ways to enhance our services and ensure that we are providing the best possible care. We actively seek feedback from our clients and families to identify areas for improvement and ensure that our services are always evolving to meet your needs.
Registered with the Care Quality Commission:
We are proud to be registered with the Care Quality Commission, demonstrating our commitment to meeting the highest standards of quality and safety.